Returns & Refunds Policy

Due to the nature of our products, we cannot accept returns on spirits or food items once they have been delivered. If your order arrives damaged or incorrect, please contact our support team within 14 days for a full replacement or refund.

Return Process

  • 1.
    Inspect Your Delivery

    Examine your package immediately upon arrival for any signs of leakage, breakage, or incorrect items.

  • 2.
    Document the Issue

    Take clear photographs of the damaged goods and the shipping label as evidence for our quality assurance team.

  • 3.
    Contact Support

    Submit a ticket through our help center with your order number and the photos attached to initiate a claim.

  • 4.
    Receive Resolution

    Once approved, we will issue a full refund to your original payment method or ship a replacement bottle at no extra cost.